FAQ'S

How can I find products?

At canibuy.ca you can shop in multiple ways. The easiest way is to browse using the drop-down navigation menu at the left side of the page, where you can find links to new products, Shopping  { main menu} and la cité de la mode/ Montréal Fashion Ave  {canibuy E-store}. If you know what you are looking for, use the search box at the top left.

 

How can I order and pay?

When you find an item you wish to purchase, simply click on it ,then select your size, color and the quantity, then click ‘Add to cart’. You can continue shopping and add more items to your cart, or you can proceed to checkout.

Our checkout process is quick and straightforward. No matter how many items you have in your shopping cart or how many boutiques they are sourced from, you only need to check out one. Please choose your shipping preference for each boutique from which you have purchased, then proceed to payment and select your payment method.

Following your purchase, you will receive two confirmation emails, one from us and one from the boutique. Here you can find all detailed related to the purchase, in particular the total price including shipping costs, and the payment method.

Once the boutique has received your payment, they will send your order out to your shipping address. Please rate the boutique, once you have received your item(s). 

 We accept all major credit and debit cards.  All transactions are secure as they go through PayPal.

 

 Is it safe to use my credit card on your site?

 Yes, your safety is our business that why Canibuy.ca use a wide arrangement of the best-in-class electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

 

How long will delivery take?

At this time, almost canibuy.ca E-stores are offering standard shipping. However, at canibuy.ca we know that getting your products quickly is important to you, so we process your order immediately to make sure your products get on their way as soon as possible. Usually your products arrive within 3 to 7 business days after they've been shipped. Most of our products will be shipped with Canada post if the E-store ower located in Canada, so it gives you a tracking number you can always look to see where your product is on its journey to you.

 

Will I have to sign for my package?

For your security, boutiques may require a signature for delivery.

 

Is there additional tax to my order?

Depend on shipping adress and canibuy.ca E-store location, so if our canibuy.ca E-store owner ship from Canada, to Canada, orders will never be subject to additional border taxes, or duties, however, maybe canibuy E-store owner will incur sales taxes which will be calculated based on the province you are shipping your order to.

Although we ship to Canada and the U.S,any packages going outside of the country of the canibuy.ca E-store may be subject to taxes and duty fees that are not included in the shipping rates.

 

Notice For Sellers


Canibuy.ca is your second home so,when you make a sale you'll pay only 10% comission (we pay PayPal processing fees)and you can list any items you like  for free but try to help promote Canibuy.ca buy adding the logo\link onto website or social media outlets such as Facebook , twitter, Printerest, and instagram.You don't pay us anything until you make a sale.

-Handmade/Artisan: Free online shop / Listing is free and always will be. Unlimited product listing.5% selling fee (include all fees and charges ) based on the total amount of the sale.

Can I ship outside of Canada?

Canibuy.ca is focused on providing the best online shopping experience for Americans & Canadians,it is  administratered by Canadians, so canibuy.ca E-store owner can ship outside of our nation’s borders.

 

Coupon Code

You may use coupon code to provide special discounts or free shipping for the items in your store.

Buyers can enter the coupon code during their checkout process.

 

Bulk Shipping Profile

You may use shipping profile to save your most commonly used shipping settings.

 

Express Product Listing

You may upload your items in bulk with a compressed file of .CSV format which contains the details of your products.

Now, you have no hard time on listing your products.

 

Guest Checkout

We convert your buyers in ONLY THREE clicks.

Guest checkout is a fast payment method which eliminates the need to sign up for making a purchase.

 

Facebook Page Application

You may share your store with your friends and fans on your Facebook page.

 

Social Sharing

Social features on canibuy allow buyers to easily share your products with their friends on Facebook, Twitter and Pinterest....etc.

 

The Link to Get to Your Canibuy estore

You can type your Canibuy estore web address (URL) directly in a web browser's address bar using either of these formats: 

  • http://www.canibuy.ca/marketplace/seller/shopname
  • http://www.canibuy.ca/shopname/profile

These links will only work once your shop is open.